Introduction
At Harvest Paving & Landscapes Ltd, we value the privacy of our customers and website visitors. This Privacy Policy explains how we collect, store, use, and protect your personal information. By using our website or services, you agree to the practices described in this policy.
Information We Collect
Personal Information: We collect personal information, such as your name, phone number, email address, and property address, when you contact us to request a quote or inquire about our services.
Non-Personal Information: We collect non-personal information such as your IP address, browser type, and device type to help us improve your website experience.
How We Use Your Information
Service Provision: We use your personal information to prepare accurate quotes, complete projects, and provide after-service support.
Communication: Your contact details allow us to communicate with you regarding your project, updates, and promotional offers (with your consent).
Website Improvement: Non-personal information is used to enhance website functionality and improve the user experience.
How We Protect Your Information
Data Security: We implement industry-standard security measures to protect your data against unauthorised access, loss, or alteration.
Retention of Data: We retain your data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Third-Party Access: We may share your data with trusted third-party service providers for the purpose of completing the project, such as contractors or payment processors, who are bound by confidentiality agreements.
Cookies
We use cookies to enhance your experience on our website. Cookies help us provide a more personalised service by remembering your preferences and tracking your interactions with the website. You can choose to disable cookies in your browser settings, but doing so may limit certain website features.
Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct any inaccurate information.
- Deletion Request: We request that you delete your personal data, subject to any applicable legal obligations.
- Opt-Out: You can withdraw your consent for marketing communications at any time.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers to fulfil our services, such as project completion or payment processing. These providers are obligated to maintain the confidentiality of your data.
Children’s Privacy
We do not knowingly collect information from children under 13 years of age. If we learn that we have inadvertently collected such information, we will take steps to delete it.
Third-Party Links
Our website may contain links to third-party sites. These sites have their privacy policies, and we are not responsible for their content or practices. We encourage you to read their privacy policies before providing any personal information.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any significant changes will be posted on this page, and the “last updated” date will be revised accordingly. Continued use of our website and services constitutes acceptance of the updated terms and conditions.
Contact Us
If you have any questions about our Privacy Policy or wish to exercise any of your rights, please contact us at:
Head Office Ipswich: +44 1473 599 215
Clacton On Sea: +44 1255 520 300
Call John: +44 7777 544 448
Email: contact@harvestpavingandlandscapes.co.uk
Address: Unit C3 Knights Park Industrial Estate, Knight Road, Rochester, Kent, England